隐私政策

1. Who is responsible for your data

NOAH (business registration SP-5216/2015), operator of NOAH Safari Boat, c/o Reefscapers Pvt Ltd, H. Portside, 2nd Floor, Bodufungandu Magu, Malé, Maldives. Questions or requests: reservations@noahmaldives.com or +960 778 7642.

2. What we collect

• Booking details: names of the guests, email, phone/WhatsApp, country, dates, cabins and any notes you send.
• Guest details for the trip: full name, nationality, date of birth, passport number and expiry, a copy of the passport photo page, flight times, an emergency contact, and dietary needs or other information you choose to share.
• Payments: amounts and dates. Card and bank details are handled by the Bank of Maldives (or the card processor), never stored by us.
• On board: drinks recorded on your bar tab.
• Messages you send us through the contact form, email or WhatsApp.
• If a travel agent booked for you, the agent's contact details and reference.

3. Why we use it

• To handle your booking: reservations, payment requests, confirmations and reminders.
• To meet legal requirements: the Maldives authorities require a guest list with passport details for safari vessels, and we must keep accounting and tax records.
• For your safety on board (emergency contact, dietary or medical information you give us).
• To answer your questions. We don't send marketing emails unless you ask us to, and we never sell your data.

4. Who we share it with

• Maldivian authorities, when the law requires it (for example the guest list before departure).
• Service providers that run the website for us, only for that purpose: Vercel (hosting), our database provider, Resend (sending emails), Web3Forms (the contact form) and the Bank of Maldives (payments). Some of them store data outside the Maldives.
• The travel agent who made your booking, if any.

5. How long we keep it

• Passport copies and passport numbers are deleted automatically 30 days after your trip ends.
• Booking and payment records are kept for as long as Maldivian tax and accounting rules require, then deleted.
• Contact-form messages are kept only as long as needed to answer you.

6. Security

• Everything you send through the website travels over an encrypted (HTTPS) connection.
• Your data is stored with our hosting and database providers, who encrypt it and restrict access to it. Only the NOAH team can open booking and guest details, through a password-protected dashboard.
• Guest-details pages are reached only through a private link sent to you; passport copies can be viewed only by the NOAH team in the password-protected dashboard.
• Card payments are processed on the BML Payment Gateway, to which you are redirected when you pay. We never receive or store your card number.
• Please don't forward your guest-details link to anyone outside your group.

7. Cookies

The site uses only the small cookies it needs to work: remembering a travel agent's code, and keeping the NOAH team logged in to the dashboard and bar screen. There are no advertising or tracking cookies.

8. Your rights

You can ask to see the data we hold about you, correct it, or delete it (unless we must keep it by law), by writing to reservations@noahmaldives.com. We reply within 30 days.

9. Changes

We may update this policy; the date at the top shows the latest version.